Last Updated: July 19, 2021
The protection and security of your personal information is our top priority and we have taken all necessary and reasonable measures to protect the confidentiality of the user information and its transmission through the internet.
COLLECTION OF INFORMATION
What information does Humankinds collect?
If you use or access the Humankinds Services, or open a Humankinds account, we may collect the following personal information:
Contact information, such as your name, address, phone, email, and other similar information.
Financial information, such as your full bank account number if you choose to use it with the Humankinds Services.
Detailed personal information, such as your date of birth or Permanent Account Number.
Biometric information to verify your unique Aadhar number. We do not store your biometric credentials and adhere to norms specified by UIDAI.
Other personal information provided by third parties such as credit bureaus and identity verification services.
Your photo or “avatar” if you choose to add one to your Humankinds profile. Other users of the Humankinds Services may be able to view your photo. You may remove your photo or change it at any time in your account settings.
Information that you provide to Humankinds when interacting with our customer support team or other team members via phone, email, online form, or other correspondence.
Personal testimonial information or endorsements that you voluntarily provide to us and which we may display with your name on the Humankinds Sites with your consent. To update or delete your testimonial, contact us at email@example.com.
We also collect the following information ('Web Browser Information') from your device when you use the Humankinds Services: your IP address, the type of device you use, your device identifier, your operating system version, the type of browser you use, your location, and the URL that you came from and the next URL that you visit. If you have enabled collection of location data in the Humankinds mobile application, you can turn it off within the application's settings on Android, or in your phone settings on iOS.
(collectively known as, “Personal Information”)
USE OF THE INFORMATION COLLECTED
How does Humankinds use the personal information that it collects?
The primary goal of the Humankinds in collecting the Personal Information is for the purpose of providing the Services. We use your personal information to:
Provide the Humankinds Services to you.
Notify you about your account activity.
Process transactions and collect fees.
Provide customer support and resolve disputes.
Verify your identity and account information.
Identify, prevent, and report potentially prohibited, fraudulent, or illegal activities.
Customize and improve your Humankinds experience and the Humankinds Services.
Contact you at your telephone number by voice or SMS to validate the telephone number or your Humankinds account.
Notify you about important changes to the Humankinds Services and/or Humankinds’s terms and conditions.
Provide you with news, offers, and information about the Humankinds Services based on your communications preferences.
Any other purpose that we disclose to you in the course of providing the Humankinds Services to you.
SHARING OF INFORMATION
How does Humankinds share my personal information?
We may share your personal information as follows:
Humankinds shares information about you when:
You apply for a loan
When you are involved in a transaction with another Humankinds user or a financial institution.
With third parties to provide, maintain, and improve the Humankinds Services (and not for these third parties’ own purposes), including fraud prevention, identity verification, analytics and marketing services, and financial institutions and other partners that are part of the payment process.
With third parties upon your request. For example, you may ask Humankinds to confirm your status as a Humankinds user with a third party merchant.
If we believe disclosure is reasonably necessary to comply with any applicable law, legal process, or government request; to investigate or bring legal action against someone who may be violating our rights, our terms and conditions, or the rights of others; or to protect the safety and security of Humankinds, our users, or the public.
We may share aggregated, non-personally identifiable information with third parties.
Humankinds may partner with another party to provide specific services if required. When you sign-up for the Services, Humankinds will share names, or other Personal Information that is necessary for the third party to provide these services. Humankinds shall take efforts to ensure that Humankinds’s arrangements with such third parties restrict these parties from using personally identifiable information except for the explicit purpose of assisting in the provision of these Services.
In the event Humankinds is required to respond to disclose any Personal Information by law, rule, regulation, law, enforcement, governmental official, legal or regulatory authorities or any other statutory bodies, court orders or other legal process or for any tax authorities, your Personal Information may be disclosed pursuant to such court orders or legal process or tax authorities, which may be without notice to you. Humankinds may further disclose your Personal Information to such third parties to whom it transfers its rights and duties under any agreement entered into with such third parties and may also disclose your Personal Information to any of its affiliates or related entity.
Link to Third Party Websites
NON-DISCLOSURE OF INFORMATION
Humankinds pledges that it will not sell or rent your Personal Information to anyone and your Personal Information will be protected and maintained strictly confidential by Humankinds except in the following cases:
Humankinds may disclose your Personal Information in the event it is required to do so by law, rule, regulation, law, enforcement, governmental official, legal or regulatory authorities and, or, to such other statutory bodies who have appropriate authorization to access the same for any specific legal purposes;
Humankinds may disclose your Personal Information to such third parties to whom it transfers its rights and duties under any agreement entered into with such third parties; and
Humankinds may disclose your Personal Information to any of its affiliates or related entity.
REASONABLE SECURITY PRACTICES AND PROCEDURES
What security precautions does Humankinds take to protect the user?
We have security measures in place to protect your personal information, including the use of industry-standard data encryption technology and internal policies and restrictions regarding the storage of and access to your personal information. Please note that no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure.
Humankinds shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law. If you wish to cancel your account or request that Humankinds no longer use your information to provide you Services, contact us through email at firstname.lastname@example.org. However, even after your account is terminated, Humankinds may retain your Personal Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account, investigate, or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reason.
CONSENT AND RIGHT TO WITHDRAW CONSENT
RIGHT TO CORRECTION
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. Humankinds relies on the users to disclose to it all relevant and accurate information and to inform Humankinds of any changes. If you wish to make a request to correct or update any of your Personal Information which we hold about you, you may submit your request in writing or via email to email@example.com.
Humankinds may transfer information that it collects about you, including Personal Information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. Humankinds shall take appropriate safeguards to require that your Personal Information will remain
OPT OUT PROCEDURES
How do I opt-out of receiving promotional emails from Humankinds?
You may receive updates, promotional materials and other information we may send with regards to the Humankinds Services, or new services Humankinds may offer. You hereby consent to receiving all such communication from Humankinds. If you prefer not to receive promotional emails from Humankinds, click on the unsubscribe link at the bottom of any promotional email that we send you to remove your email address from future promotional email campaigns. If you have difficulty with the unsubscribe process, contact us at firstname.lastname@example.org.
How do I update my information?
If your personal information changes, you can update or correct it in your account settings by logging into your account at www.humankinds.com. We will retain your information for as long as your account is active or as needed to provide you the Humankinds Services. If you wish to close your account or request that we no longer use your information to provide you the Humankinds Services, contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our terms and conditions.
PRIVACY OF CHILDREN
What about the privacy of children?
Humankinds is a general audience website. Humankinds does not knowingly collect any personal information from anyone under the age of 13.
Refer a friend:
To use Humankinds’s referral service, you provide your friend’s name and email address which Humankinds uses to send a one-time email inviting them to visit the Humankinds Sites. Humankinds stores this contact information for the sole purpose of sending the one-time email and tracking the success of our referral program. Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
The Humankinds sites may offer publicly accessible blogs or community forums, which may require creation of an account with a third party. Any information you provide in these areas may be visible to the public, so we recommend that you avoid disclosing personal information. To request removal of your personal information from these areas, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Arpan Das
Designation: General Manager
Contact Number: +91-8420 799 364
Email Address: firstname.lastname@example.org.
NOTIFICATION OF CHANGE